While at Dayton this weekend, I picked up an Icom T90A from the AES table. After thinking about it overnight, I changed my mind and decided having handheld D-Star capabilities would be a better decision, and returned the radio back to AES the following day. While I completely understood and had no problem with the 15% restocking fee, I was however faced with a hostile reaction from 2 AES employees at the show, who made me feel more like a criminal than a member of the ham community. If I would’ve known this is how I would be treated, I would’ve kept the radio and given it to Laurie.

Needless to say after the many purchases I have made with AES over the course of the last 11 years, I will no longer be giving them any further business.